Frequently Asked Questions
Everything you need to know about Swix performance gear and orders.
How do I determine the correct size for my sporting apparel?
We provide a comprehensive size guide on every product page. Since athletic fits can vary between compression and relaxed styles, we recommend measuring your chest and waist to ensure the best performance fit.
What is your return policy for used equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Specialized safety gear cannot be returned once the packaging is opened.
Do you offer international shipping for heavy training gear?
Yes, Swix ships worldwide. Shipping costs and delivery times are calculated at checkout based on the weight of the equipment and your specific location.
How should I care for my high-performance moisture-wicking fabrics?
To maintain fabric integrity, we recommend machine washing in cold water with like colors and hanging to dry. Avoid fabric softeners and bleach, as these can break down technical fibers and reduce sweat-wicking capabilities.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay for larger equipment purchases.
Are Swix products covered by a warranty?
Yes, all our high-performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.