Returns & Exchanges

At Swix, we stand by the quality of our performance gear and offer a 30-day return policy for unused items in their original packaging. Whether it is a sizing issue or a change of mind, we are committed to helping you get back on the trails with the right equipment.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return.

• 2.
  Print Shipping Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

• 3.
  Pack and Ship

  Securely pack your gear in its original box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  After our team inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.